Help
DC Mode
Go-Battery has 4 volt settings (12V, 15V, 19V, 24V) in DC mode.
To ENTER DC mode, hold the power button for 3 seconds. Single click the power button to select different volt settings.
To EXIT DC mode, hold the power button for 3 seconds. Always do this, as Go-Battery is designed not to shut off in DC mode to ensure a comfortable sleep.
Charging Your Go-Battery
It is important to charge Go-Battery with the provided PD charger or similar fast charger.
Go-Battery may not charge properly when using low watt outputs, such as charging with a laptop or older USB-A style ports.
The Go Battery is compatible with most CPAP, APAP, and BiPAP machines, including popular brands like ResMed and Philips Respironics. For specific compatibility, refer to the product manual or consult our support team.
The battery can provide 1 night of power on a full charge, depending on your CPAP machine's pressure settings and usage. Check your device's specifications for more detailed information. Note: Humidification must be off.
You can charge the Go Battery using the included Type C 65 W charger. It typically takes about 4 hours to fully charge. You can also use a type C solar panel or car charger for charging on the go.
Yes, the Go Battery is TSA-approved and safe for air travel. Always check with your airline for specific regulations regarding battery-powered devices.
The Go Battery has a built-in LED indicator that displays the remaining charge. When the battery is low, the indicator will alert you to recharge it.
Yes, the Go Battery comes with a one-year limited warranty covering any manufacturing defects. Please refer to the warranty policy for details.
Replacement accessories, such as chargers and adapters, are available on our website or by contacting our customer service team.
The battery lifespan is typically 300-500 charge cycles, depending on usage and care. Proper maintenance can extend the battery's life.
Store the battery in a cool, dry place when not in use. Avoid extreme temperatures and fully charge the battery every few months to maintain its health.
